TEMPLATE: New public article (do not publish)
Submission note (will be removed before publishing)
Generation and surface: Gen1 or Gen2, and SmartAC App Home, Pro App Tech, Pro Web Contractor, Internal
OK for Fin to use? Yes or No
Title: Write what a reader would type into search, either a question (What is Sidewalk?) or "How to + verb" (How to install a sensor).
Description: One answer-first sentence.
Save your article as a Draft. Product will set the audience, tags, and collection, then review and publish.
Before you get started
List what the reader needs, how long it takes, and any prerequisites.
Prerequisite 1
Prerequisite 2
Steps
One action per step. Put UI labels in bold, exactly as they appear. Screenshots and images are helpful, especially with alt text.
Next action.
What to expect
Describe the result, or what happens next.
If something goes wrong
List common failures and the escalation path.
Related articles
Link to published production articles only.